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Reports Catalog

Operational, Financial, Analytics, Regulatory (TLC), Affiliates & Zones, and System reports for NYC car & limo services.

TLC Compliance Reports Showcase
Operational Financial Analytics Regulatory (TLC) Affiliates & Zones System
Category

1) Operational Reports (Internal & Daily)

Control daily activity and performance of drivers and dispatchers.

Daily Trip Report

TLC Control

Mandatory for operations and TLC control.

  • Booking date & time
  • Pickup & drop-off time
  • Pickup & drop-off location (zone or address)
  • Passenger name or code
  • Assigned driver (name & TLC license #)
  • Vehicle plate / TLC vehicle #
  • Service type (Sedan, SUV, Hourly, Point-to-Point, etc.)
  • Status (completed, canceled, no show)
  • Distance & duration
  • Total fare

Driver Activity Report

Monitors driver performance and productivity.

  • Completed vs rejected trips
  • Active hours & wait time
  • Average earnings per hour
  • Acceptance rate
  • Passenger rating

Dispatcher Assignment Report

Tracks how dispatchers assign and manage trips.

  • Assigned vs accepted trips
  • Average assignment time
  • Canceled or expired trips %
  • Assigned ETA vs actual ETA
Category

2) Financial Reports

Accounting control, commissions, and settlements for drivers and affiliates.

Revenue Report

  • Daily / weekly / monthly gross revenue
  • Totals by service type or company
  • Average per trip and per customer

Commission Report

  • Commissions by driver, dispatcher, or company
  • Percentage or flat amount basis
  • Settlement dates

Payments & Settlements Report

  • Payment methods (cash, card, corporate, voucher)
  • Payment status (paid, pending, refunded)
  • Tips received
  • Platform fee (if applicable)

Corporate Accounts / Invoices Report

  • Corporate accounts and invoices
  • Total billed, payments received, outstanding
  • Issue and due dates
Category

3) Analytics & Performance Reports

Optimize strategy, pricing, and service efficiency.

Heatmap Demand Report

  • Zones and time ranges with highest requests
  • Average ETA
  • Booking conversion rate

Customer Retention Report

  • New vs returning customers
  • Average trips per customer
  • Average ratings
  • Monthly activity

KPI Performance Report

  • System average response time
  • Trip acceptance rate
  • Average time to pickup
  • Cancellations by user type
Category

4) Regulatory Reports (NYC TLC)

Mandatory if the base/company is registered under TLC.

TLC Base Report (Monthly or Weekly)

Required

Standard format required by the Taxi & Limousine Commission (TLC).

  • Pickup datetime
  • Drop-off datetime
  • Pickup & drop-off location ID
  • Driver TLC license #
  • Vehicle TLC license #
  • Company base number
  • Payment type
  • Trip distance & duration
  • Fare amount
⚠️ This report must be submitted via the TLC Trip Record Submission API or approved CSV/XML file.

Driver & Vehicle Compliance Report

Ensures all mandatory documents are current.

  • Driver & vehicle TLC licenses
  • Insurance
  • Inspections
  • Expiration dates with alerts (30/60/90 days)
Category

5) Network & Affiliates Reports

For platforms that connect multiple companies or affiliated drivers (e.g., E-BookNow).

Affiliate Network Report

  • Shared jobs between companies
  • Commission or revenue split
  • Origin & destination of each shared booking

Geo-Fence Report

  • Activity and trips by geographic zone
  • Revenue per geofence
  • Efficiency statistics

Dynamic Pricing Report

  • Fare changes by hour / demand / zone
  • Multiplier outcomes and impact
  • Effect on revenue and acceptance
Category

6) Technical / System Reports

Error control and audit trails.

Error & Cancellation Report

  • System errors (API, app, network)
  • Cancellation reasons
  • Source (passenger app, driver app, dashboard)

User Access & Audit Log Report

  • Admin & dispatcher access history
  • Changes to bookings, prices, or assignments
  • IP & timestamp
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